Emergency Call

1.800.444.2580


Non-Emergency Call

1.270.444.4308

 

RESOURCES FOR

CUSTOMERS

Customer & Rail Partner Assistance

Customer Service & Car Tracing

Available 24 hours

Phone:  800-444-2580 (extension 4355)
Email: customerservicereps@palrr.com

Car Tracing   |   “Overloaded” Cars   |   Reconsignment   |   Diversion   |   Bill of Lading   |   PAL Connect Assistance

Rail Transportation Pricing

Overcharge and/or Loss & Damage Claims

Business Development

Phone:  800-444-4580 (extension 4458)

Hi-Wide Clearances

Note: For “hi-wide” shipments (loads which could exceed 11’4″ in height–from top of railcar’s bottom–or 15’6″ above rail when loaded on railcar or which exceed 10’8″ in width or hang over the edge of the railcar), or for cars with gross weight exceeding 163,000 pounds or car capacity, whichever is smaller, contact us in advance of anticipated shipment for clearance, rail car equipment, and/or approval.

Public Pricing

Tariffs

HDF Mileage Based Fuel Surcharge

Fuel Surcharge Effective DateCents Per Mile
1-1-2027
2-1-2027
3-1-2027
4-1-2023
5-1-2019
6-1-2013
7-1-2010
8-1-2011
9-1-2011
10-1-20TBD

WTI Fuel Surcharge

Fuel Surcharge Effective DateSurcharge Percentage
1-1-2013.6%
2-1-2014.8%
3-1-2014.0%
4-1-2011.2%
5-1-202.8%
6-1-200.0%
7-1-202.4%
8-1-206.4%
9-1-207.2%
10-1-20TBD

Tariff Details

FT 8500-B – Fuel Surcharge Tariff (effective Sept 1, 2016)
FT 7500 – Fuel Recovery Surcharge Tariff
PAL 4119-Z – Locomotive Rates and Freight Tariff (effective June 1, 2020)
PAL Lumber Q 2000-22 – Lumber Rates (exempt quote) (effective April 1, 2020)
FT PAL 3008 Amendment 8 – Empty Car Moves (effective July 1, 2020)
FT PAL 4000-B – Coal Tariff (effective October 1, 2008)
FT PAL 8001-G – Terminal Charges and General Rules Tariff (effective November 1, 2016)
FT PAL 9000-B – Demurrage and Storage Tariff (effective October 1, 2008)
Freight Circular 5-A – Rules Governing Credit & Collection Terms (effective 4-1-2017)
FT PAL 1-B – Contract General Terms & Conditions
CIRCULAR PAL 2-B – Rules Governing “A” Series Tariffs
CIRCULAR PAL 3-A – Rules Governing Exempt Quotations
PAL-A-3038 – Mileage Based Fuel Surcharge Application on Loads Stored In Transit
FREIGHT CIRCULAR 4 – General Terms & Conditions for Tariffs & Quotes

Pricing Contacts

Kevin McEwan

Vice President Marketing & Sales
270-444-4337

Chris Reck

AVP, Sales & Industrial Development
270-444-4458

Tasha Headrick

Director of Marketing & Sales
270-444-4342

STCC Details

Kevin Mcewan
STCCCommodity Description
11Coal
29913--Petroleum Coke
Chris Reck
STCCCommodity Description
01Agricultural Products
14Aggregates
19Ordinance
20Food & Kindred Products
24Wood Products
26Paper Products
2818446Ethanol
29923--Asphalt Shingles
32Clay/Concrete/Glass/Stone
33Metals
37Transp. Equip. (Excluding 3711420 & 3711425)
3711420Trucks, Military
3711425Military Personnel Carriers
40Scrap
41Miscellaneous
All OtherAll Other
Tasha Headrick
STCCCommodity Description
13Crude Petroleum
28Chemicals (Excluding 2818446)
29Petroleum Products (Excluding 29913 & 29923)
48Hazardous Waste

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