Emergency Call

1.800.444.2580


Non-Emergency Call

1.270.444.4308

 

RESOURCES FOR

CUSTOMERS

Customer Login

Customer & Rail Partner Assistance

Customer Service & Car Tracing

Available 24 hours

Phone:  800-444-2580 (extension 4355)
Email: customerservicereps@palrr.com

Car Tracing   |   “Overloaded” Cars   |   Reconsignment   |   Diversion   |   Bill of Lading   |   PAL Connect Assistance

Rail Transportation Pricing

See Below

Overcharge and/or Loss & Damage Claims

Email: freightclaims@palrr.com

Business Development

Phone:  800-444-2580 (extension 4458)

Hi-Wide Clearances

Phone:  270.444.4308
Email: clearancerequest@palrr.com

Note: For “hi-wide” shipments (loads which could exceed 11’4″ in height–from top of railcar’s bottom–or 15’6″ above rail when loaded on railcar or which exceeds 10’8″ in width or hangs over the edge of the railcar) or for cars with gross weight exceeding 163,000 pounds or car capacity, whichever is smaller, contact us in advance of anticipated shipment for clearance, rail car equipment, and/or approval.

Pricing Contacts

Chris Reck

AVP, Sales & Industrial Development
270-444-4458

Tasha Headrick

Director of Marketing & Sales
270-444-4342

STCC Details

Chris Reck

STCC

Commodity Description

STCC

1

Commodity Description

Agricultural Products

STCC

14

Commodity Description

Aggregates

STCC

19

Commodity Description

Ordinance

STCC

20

Commodity Description

Food & Kindred Products

STCC

24

Commodity Description

Wood Products

STCC

26

Commodity Description

Paper Products

STCC

2818446

Commodity Description

Ethanol

STCC

29923--

Commodity Description

Asphalt Shingles

STCC

32

Commodity Description

Clay/Concrete/Glass/Stone

STCC

33

Commodity Description

Metals

STCC

37

Commodity Description

Transp. Equip. (Excluding 3711420 & 3711425)

STCC

3711420

Commodity Description

Trucks, Military
Tasha Headrick

STCC

Commodity Description

STCC

13

Commodity Description

Crude Petroleum

STCC

28

Commodity Description

Chemicals (Excluding 2818446)

STCC

29

Commodity Description

Petroleum Products (Excluding 29913 & 29923)

STCC

48

Commodity Description

Hazardous Waste

Public Pricing

Tariffs

HDF Mileage Based Fuel Surcharge

Fuel Surcharge
Effective Date

Cents
Per Mile

Fuel Surcharge
Effective Date

7-1-25

Cents
Per Mile

38

Fuel Surcharge
Effective Date

8-1-25

Cents
Per Mile

40

Fuel Surcharge
Effective Date

9-1-25

Cents
Per Mile

45

Fuel Surcharge
Effective Date

10-1-25

Cents
Per Mile

44

Fuel Surcharge
Effective Date

11-1-25

Cents
Per Mile

44

Fuel Surcharge
Effective Date

12-1-25

Cents
Per Mile

42

Fuel Surcharge
Effective Date

1-1-26

Cents
Per Mile

46

Fuel Surcharge
Effective Date

2-1-26

Cents
Per Mile

41

Fuel Surcharge
Effective Date

3-1-26

Cents
Per Mile

39

Fuel Surcharge
Effective Date

4-1-26

Cents
Per Mile

44

Fuel Surcharge
Effective Date

5-1-26

Cents
Per Mile

74

Fuel Surcharge
Effective Date

6-1-26

Cents
Per Mile

88

Fuel Surcharge
Effective Date

7-1-26

Cents
Per Mile

91

Fuel Surcharge
Effective Date

8-1-26

Cents
Per Mile

76

Fuel Surcharge
Effective Date

*9-1-26

Cents
Per Mile

74
WTI Fuel Surcharge

Fuel Surcharge
Effective Date

Surcharge
Percentage

Fuel Surcharge
Effective Date

7-1-25

Surcharge
Percentage

16.0%

Fuel Surcharge
Effective Date

8-1-25

Surcharge
Percentage

18.4%

Fuel Surcharge
Effective Date

9-1-25

Surcharge
Percentage

18.4%

Fuel Surcharge
Effective Date

10-1-25

Surcharge
Percentage

16.8%

Fuel Surcharge
Effective Date

11-1-25

Surcharge
Percentage

16.4%

Fuel Surcharge
Effective Date

12-1-25

Surcharge
Percentage

15.2%

Fuel Surcharge
Effective Date

1-1-26

Surcharge
Percentage

15.2%

Fuel Surcharge
Effective Date

2-1-26

Surcharge
Percentage

14.0%

Fuel Surcharge
Effective Date

3-1-26

Surcharge
Percentage

15.2%

Fuel Surcharge
Effective Date

4-1-26

Surcharge
Percentage

16.8%

Fuel Surcharge
Effective Date

5-1-26

Surcharge
Percentage

27.6%

Fuel Surcharge
Effective Date

6-1-26

Surcharge
Percentage

31.2%

Fuel Surcharge
Effective Date

7-1-26

Surcharge
Percentage

32.0%

Fuel Surcharge
Effective Date

8-1-26

Surcharge
Percentage

24.8%

Fuel Surcharge
Effective Date

*9-1-26

Surcharge
Percentage

22.8%
*Rates are subject to change ahead of effective date

Tariff Details

FT 8500-B – Fuel Surcharge Tariff (effective Sept 1, 2016)
FT 7500 – Fuel Recovery Surcharge Tariff
FT PAL 4119-6 Locomotive Tariff Locomotive Rates and Freight Tariff (effective June 1, 2026)
PAL Lumber Q 2000-29 Lumber Rates (exempt quote) (effective April 1, 2026)
PAL-A- 3008 Empty Car Movement Amendment 13 exp 063026 – Empty Car Moves (effective July 1, 2025)
PAL-A- 3008 Empty Car Movement Amendment 14 exp 063027 – Empty Car Movement (effective July 1, 2026)
FT PAL 4000-B – Coal Tariff (effective October 1, 2008)
FT PAL-8001-H General Rules Tariff & Charges (effective July 1, 2022)
FT PAL 9000-C  Demurrage and Storage Tariff (effective March 1, 2020)
Freight Circular 5-A – Rules Governing Credit & Collection Terms (effective April 1, 2017)
FT PAL 1-B – Contract General Terms & Conditions
CIRCULAR PAL 2-B – Rules Governing “A” Series Tariffs
CIRCULAR PAL 3-A – Rules Governing Exempt Quotations
FREIGHT CIRCULAR 4 – General Terms & Conditions for Tariffs & Quotes

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