Customer & Rail Partner Assistance
Rail Transportation Pricing
Overcharge and/or Loss & Damage Claims
Phone: 800-444-2580 (extension 4458)
Note: For “hi-wide” shipments (loads which could exceed 11’4″ in height–from top of railcar’s bottom–or 15’6″ above rail when loaded on railcar or which exceeds 10’8″ in width or hangs over the edge of the railcar) or for cars with gross weight exceeding 163,000 pounds or car capacity, whichever is smaller, contact us in advance of anticipated shipment for clearance, rail car equipment, and/or approval.