RESOURCES FOR
CUSTOMERS
Customer & Rail Partner Assistance
Customer Service & Car Tracing
Available 24 hours
Phone: 800-444-2580 (extension 4355)
Email: customerservicereps@palrr.com
Car Tracing | “Overloaded” Cars | Reconsignment | Diversion | Bill of Lading | PAL Connect Assistance
Note: For “hi-wide” shipments (loads which could exceed 11’4″ in height–from top of railcar’s bottom–or 15’6″ above rail when loaded on railcar or which exceeds 10’8″ in width or hangs over the edge of the railcar) or for cars with gross weight exceeding 163,000 pounds or car capacity, whichever is smaller, contact us in advance of anticipated shipment for clearance, rail car equipment, and/or approval.
Pricing Contacts
Kevin McEwan
Vice President Marketing & Sales
270-444-4337
Chris Reck
AVP, Sales & Industrial Development
270-444-4458
Tasha Headrick
Director of Marketing & Sales
270-444-4342
STCC Details
Kevin Mcewan
| STCC | Commodity Description |
|---|---|
| 11 | Coal |
| 29913-- | Petroleum Coke |
Chris Reck
| STCC | Commodity Description |
|---|---|
| 1 | Agricultural Products |
| 14 | Aggregates |
| 19 | Ordinance |
| 20 | Food & Kindred Products |
| 24 | Wood Products |
| 26 | Paper Products |
| 2818446 | Ethanol |
| 29923-- | Asphalt Shingles |
| 32 | Clay/Concrete/Glass/Stone |
| 33 | Metals |
| 37 | Transp. Equip. (Excluding 3711420 & 3711425) |
| 3711420 | Trucks, Military |
Tasha Headrick
| STCC | Commodity Description |
|---|---|
| 13 | Crude Petroleum |
| 28 | Chemicals (Excluding 2818446) |
| 29 | Petroleum Products (Excluding 29913 & 29923) |
| 48 | Hazardous Waste |
Public Pricing
Tariffs
HDF Mileage Based Fuel Surcharge
| Fuel Surcharge Effective Date |
Cents Per Mile |
| 12-1-23 | 63 |
| 1-1-24 | 57 |
| 2-1-24 | 50 |
| 3-1-24 | 47 |
| 4-1-24 | 52 |
| 5-1-24 | 51 |
| 6-1-24 | 51 |
| 7-1-24 | 46 |
| 8-1-24 | 44 |
| 9-1-24 | 46 |
| 10-1-24 | 43 |
| 11-1-24 | 39 |
| 12-1-24 | 40 |
| *1-1-25 | 39 |
WTI Fuel Surcharge
| Fuel Surcharge Effective Date |
Surcharge Percentage |
| 12-1-23 | 25.2% |
| 1-1-24 | 22.0% |
| 2-1-24 | 19.6% |
| 3-1-24 | 20.8% |
| 4-1-24 | 22.0% |
| 5-1-24 | 23.6% |
| 6-1-24 | 25.2% |
| 7-1-24 | 23.2% |
| 8-1-24 | 22.8% |
| 9-1-24 | 23.6% |
| 10-1-24 | 21.6% |
| 11-1-24 | 19.2% |
| 12-1-24 | 19.6% |
| *1-1-25 | 19.2% |
*Rates are subject to change ahead of effective date
Tariff Details
FT 8500-B – Fuel Surcharge Tariff (effective Sept 1, 2016)
FT 7500 – Fuel Recovery Surcharge Tariff
FT PAL 4119-4 Locomotive Tariff Locomotive Rates and Freight Tariff (effective June 1, 2024)
PAL Lumber Q 2000-27 Lumber Rates (exempt quote) (effective April 1, 2024)
PAL-A- 3008 Amendment 11 – Empty Car Moves (effective July 1, 2023)
PAL-A- 3008 Amendment 12 – Empty Car Moves (effective July 1, 2024)
FT PAL 4000-B – Coal Tariff (effective October 1, 2008)
FT PAL-8001-H General Rules Tariff & Charges (effective July 1, 2022)
FT PAL 9000-C Demurrage and Storage Tariff (effective March 1, 2020)
Freight Circular 5-A – Rules Governing Credit & Collection Terms (effective April 1, 2017)
FT PAL 1-B – Contract General Terms & Conditions
CIRCULAR PAL 2-B – Rules Governing “A” Series Tariffs
CIRCULAR PAL 3-A – Rules Governing Exempt Quotations
PAL-A-3038 – Mileage Based Fuel Surcharge Application on Loads Stored In Transit
FREIGHT CIRCULAR 4 – General Terms & Conditions for Tariffs & Quotes
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